Note: These policies apply only to retail customers. They do not apply to stores, resellers, or wholesalers.
Order Processing Time
We strive to ship orders within three (3) business days of when the order was placed.
Shipping to U.S. and Canada
A flat rate charge of US $0.99 will apply to all orders:
- Whose destination is within the United States, Canada, and anywhere the United States Postal Service domestic postage rate applies;
- The order amount, not including sales tax and shipping and handling charges, equals less than $100.00.
- The United States Postal Service domestic postage rate includes American Samoa, The Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, and U.S. Armed Forces addresses throughout the world.
Free shipping will be provided for orders $100.00 or greater.
Shipping to International Destinations (outside of the U.S. and Canada)
A flat rate charge of US $1.99 will apply to all orders:
- Whose destination is not within the United States, Canada, and any location where the United States Postal Service domestic postage rate does not apply;
- The order amount, not including sales tax and shipping and handling charges, equals less than $100.00.
- The package weight is less than 4 lbs (1.814 kg).
Free shipping will be provided for orders $100.00 or greater.
For orders whose package weight is 4 lbs (1.814 kg) or greater:
You will be contacted by us via the telephone number and/or e-mail address that you provided in your account information, and an additional charge will be assessed separately from the amount charged on our website. The assessed amount must be paid prior to shipment of the order.
Shipping Method
Most orders are shipped via United States Postal Service, although, at our option, another carrier may be utilized.
Taxes for Shipping Destinations Within the United States
California sales tax is assessed at the rate of 7.25 percent for destinations within the State of California.
If the shipping destination is outside of California, no sales tax is assessed. You are responsible for remitting any taxes, including sales and use taxes, that are required by your state. Note that most states require a purchaser to report and pay sales and use tax on purchases made outside of the purchaser’s state where the retailer did not charge sales tax.
Taxes for Shipping Destinations Outside of the United States
You are responsible for payment of any and all taxes.
Many countries will not complete delivery of international shipments unless applicable taxes are paid. We declare the value of the shipment on the applicable customs forms, in United States dollars, based upon the dollar amount of your order.
